Pricing

Questions & Answers about plans and pricing

Please note that Deepnote as a product is still in beta (including the pricing).

The plans can be found on Deepnote's landing page. We appreciate any questions or feedback. Please share them by emailing us at [email protected].

🤝 Plans

Each Deepnote plan comes with a distinct set of features. It's possible to use Deepnote for free indefinitely, depending on your use case and with certain limitations. Here's a rundown:

Starter plan

  • Great for individuals and smaller teams of up to 3 editors.

  • Costs $0.

  • You can create an unlimited number of personal projects and up to 3 projects per Team. Team is a joint workspace where you can share projects, integrations, Dockerfiles and more with your collaborators. More on Teams here →

  • You can make any project public and share it via link with an unlimited number of collaborators.

  • The Starter plan comes with a monthly limit of 50 Standard machine hours, which can be extended up to 750 Standard machine hours by completing onboarding tasks found on your Dashboard. Any usage of Advanced machines, or the usage of Standard machines above the 750 hours quota are billed per use per minute. More on Machines here →

  • You get support through our community or you can contact our team directly through in-app (go to Project > ? symbol on the bottom left > Chat with us).

Pro plan

  • For larger teams and organizations.

  • Costs $12 per editor per month. Viewers/commenters are free.

  • All team projects can have an unlimited number of collaborators (including collaborators outside of the team).

  • Every editor or admin team member gets 750 hours of Standard machine (so 2 admin members in a team will have access to 1500 hours of the Standard machine). Any usage of Pro or Performance machines, or the usage of Standard machines above the 750 hours quota are billed separately. More on Machines here →

  • Integrations can be shared within the team projects.

  • Pro plans have access to static IP adresses for databases and importing private Docker images.

  • You get support through our community or you can contact our team directly through in-app (go to Project > ? symbol on the bottom left > Chat with us).

Tip: Pro plans are free for academia users, communities and events! More on that here →

Enterprise plan

  • For larger teams and businesses who need more control and support.

  • Costs $99 per editor per month. Viewers are free.

  • You get all the same features as the Pro Plan above 👆 plus:

  • Access unlimited version history of your projects indefinitely

  • Dedicated Customer Success Manager

  • Custom contract and invoicing with volume discounts on machines and seats

  • Early access to new features

  • To learn more about Enterprise plans, please contact our team at [email protected].

🤖 Machines / Hardware

What is a "machine"?

Machine is a cloud resource that runs your project within our cloud environment. More specifically, we assign you a part of a large computational node that runs a so-called container, which contains the iPython kernel as well as some Deepnote related code. We took great care to secure the containers so your data is safe even when using shared resources.

What machines are available in Deepnote?

Deepnote offers Standard, Pro, Performance, GPU machines and custom machines. See the table below for machine specifications and pricing.

Machine type

Description

Cost (per hour)

Standard

5GB of disk space

Every Deepnote user gets up to 750 hours of the Standard machines use every month, which equals to running one project every month non-stop. If you use Standard machines above the 750 hours quota, you will be billed the minute-level usage cost.

$0.50

Pro

16G of RAM, 4vCPUs, 5GB of disk space Please note the machines are running on shared hardware so the actual upper limits depend on the cluster loads.

$1.02

Performance

64G of RAM, 16vCPUs, 5GB of disk space Please note the machines are running on shared hardware so the actual upper limits depend on the cluster loads.

$3.97

GPU

60GB RAM4 vCPUs 12GB K80 GPU, 5GB of disk space

Please note the machines are running on shared hardware so the actual upper limits depend on the cluster loads.

$7.56

Custom

Custom machines are only available as a part of Enterprise plan. To find out more, please contact our team at [email protected].

Do you have dedicated (non-shared) machines?

Yes, dedicated machines are available as part of the Enterprise plan. Please contact us if you are interested in having projects running on a dedicated machine (with or without custom specs).

How are machine fees calculated?

Machine fees are calculated based on your minute-level usage. Machine fees are billed at the end of your billing period.

Example: Within a month you use 10,600 hours of Standard machines, 900 hours of Pro machines, and 150 hours of Performance machines. The machine fee will be $0.50 * 3,100 hours for Standard machines (10,600 - 10 * 750 of free quota) + $1.02 * 900 + $3.97 * 150 = $3,113.5. The total together with the subscription fee ($12 * 10) will come to $3,233.5.

Why is there a 750-hour limit on free Standard machines?

750 hours loosely correspond to an unlimited running of a single project every month (31 days * 24 hours = 744 hours). You can run as many projects as you want in Deepnote at the same time, so it's possible to run out of the limit.

The remaining hours are not transferred to the next month. The limit resets monthly. The exact usage can be seen on your settings page.

What happens if I run out of the 750-hour limit?

You will no longer be able to execute cells. You will still have access to all of your projects and files, and you can view or download them. You can purchase additional machine hours to continue using Deepnote.

How can I earn more free hours?

You can only earn free hours on our Standard machines. When you sign up to Deepnote, you get 50 hours of Standard machine hours to begin with. You can complete a series of onboarding tasks to earn up to 750 free hours. The onboarding tasks are described in your dashboard.

🎳 Teams

How can I calculate how much I'll pay in total, including machine use?

There are two price components to any teams plan: a) the subscription fee and b) the machine fee based on your usage.

a) Subscription fee

You pay no subscription fee in a team of up to 3 collaborators. In the Pro plan, you pay $12 per editor or admin. In the Enterprise plan, you pay $99 per editor or admin. Viewers in all Teams plans are free. There is not an option to pay annually, only monthly. The subscription fee is billed at the beginning of a billing period.

Example: Your Pro team has 4 members, so the total price you will be billed is $48/mo. The team has 3,000 hours of the Standard machine available. These resources can be shared by all team members who have the required access level.

b) Machine fee

For every editor or admin, the team gets 750 hours of the Standard machine running time. These hours are shared across all team members who are able to execute the team machines. Machine fees above that quota and advanced machine use (Pro, Performance, GPUs and others) are calculated based on your minute-level usage. Machine fees are billed at the end of your billing period.

Example: Within a month your team uses 10,600 hours of Standard machines, 900 hours of Pro machines, and 150 hours of Performance machines. The machine fee will be $0.50 * 3,100 hours for Standard machines (10,600 - 10 * 750 of free quota) + $1.02 * 900 + $3.97 * 150 = $3,113.5. The total together with the subscription fee ($12 * 10) will come to $3,233.5.

How can I create a team?

A team can be created by clicking "New team" in the left sidebar on your dashboard. You need to sign in to see it.

Can I be in multiple teams in Deepnote?

Absolutely! All teams have a separate machine limit (plus you have your personal machine limit) so you can use resources from all the teams you have access to.

Each team, as well as your individual projects, have a separate billing profile, and so adding a payment method to a team (or your personal profile) will only allow that team (or your personal profile) to consume resources funded by the added payment method.

What happens if I add or remove a team member?

If you are adding or removing a team member who has only permissions to view team projects, then there are no billing changes. If you add an editor or admin, you will be charged the prorated monthly cost of the member at the end of the billing period.

Example: You have a 2 member team paying $24/mo. Halfway through the billing period, you add a third member. This means your next invoice will be $42 (3 members for $36 plus the prorated price of $6 of the new member from the previous month).

If you remove an editor or admin, you will be deducted the prorated cost of the member from the next month's invoice.

Example: You have a 2-member team paying $24/mo. Halfway through the billing period, you remove one of the members. This means your next invoice will be $6 (1 member for $12 minus the prorated price of $6 of the removed member).

How can I cancel my team plan?

You can cancel your team plan in the team settings. Cancelling a team plan will also delete the team. This can't be undone. We will refund the remaining monthly bill to your card.

What happens if I delete my team?

You will need to cancel your subscription, which also deletes the team.

🔨 Projects

What if I run out of a disk quota in my project?

Every project has a 5GB disk quota. If you run out, no further changes will be allowed in the project unless you free up some space. If you have a large dataset, we recommend accessing it through one of our Integrations.

Can I run multiple projects in parallel?

Yes! You can run up to 3 projects in parallel with personal projects on Standard hardware. You can run an unlimited amount of team projects, or personal projects which run on Pro, Performance or GPU hardware.

You can also run multiple notebooks in parallel in a single project. The notebooks will divide resources from the same machine, so they will be not as fast as when a single notebook is running. Running multiple notebooks in the same project does not use extra hours from the limit.

💰 Billing

When is the monthly payment for my team processed?

The subscription fee is billed at the beginning of a billing period. The machine fee is billed at the end of the billing period.

How is my payment processed?

We use Stripe for all payments. We do not handle your credit card information directly.

Do you offer refunds?

We don't offer refunds for previous months. If you cancel a subscription for a team, the prorated amount for the current month will be refunded to your card. This may take up to 3 days. If you have questions or issues with the refunds, please reach out to [email protected]

✨ Discounts & free Pro plans

Would you like to use Deepnote Pro plan with your friends, classmates or in your community? Then you've came to the right place! Pro plans have an unlimited number of team members and advanced collaboration features like shared integrations. We currently offer free Pro plans for academic users (students, teachers, researchers), communities, events and hackathons.

Free Pro plans for academic users

To get a free Pro plan, create your team, select Education plan and enter your academic email address on the following page. We might need to verify that this address belongs to you - in that case, you will get a verification email. Once the verification is done, your team is ready to roll!

(Note: our approval process might not recognize every academic email address. If your team takes too long to approve, don't hesitate to reach out to us for help!)

Free Pro plans for communities

Do you manage a data science community? Or think about creating one? We would love to support you on your journey. As a community builder, you will get access to the Deepnote Pro plan for free - you can invite the whole community, share projects, and collaborate together. Just create your team, select Community plan, tell us something about you and we'll make sure you have all the teams you need.

What is a community? We don't have a strict definition, just tell us what you're building and we'll figure it out. It can be a general data science community for hundreds of members or a group of enthusiasts who like to play around with notebooks or a specific library (we ourselves are huge fans of plotly). An example is our own Deepnote community.

Free Pro plans for events, hackathons ...

We've been to a fair number of hackathons during our college times, and some of us even organized a few! We'd love to give back - if you're organizing a hackathon or a similar event, reach out and we'll arrange a free team voucher for your participants!

Similarly, if you're attending an event supported by Deepnote, you can create a free Pro team by selecting it when choosing a plan and entering your voucher on the final page.